Tuesday, January 18, 2022

Lessons ARE Running - Winter Weather Policy Reminder

 Hey Raynham Riders,


We've received countless emails today asking if classes are running so I thought I would post a reminder of the winter lesson policy:


Lessons will be cancelled in the event of freezing rain, heavy snow or extreme cold (temperature is below - 12c before the wind chill). For the winter session, we bill for one less class, so if we have to cancel once, we are square. If we have to cancel a second time, students have the option to deduct the class of the following session or schedule a make-up lesson. Please note that cancellations will be posted on the blog ONLY so please check before heading to the barn. On weekends, cancellations will be posted by 7:30am and weeknights will be posted by 1:00pm.


Please do not call/email to ask if classes are running - there isn't always someone available to answer during the day, so your call/email may get missed.  The blog is the best way to ensure the information is available to everyone to check.  If there is no post by 1pm on a weekday or 7:30am on the weekend, lessons ARE running. 


We base lesson cancellations on the driving conditions in our area.   If the driving is unsafe where you are coming from, please send an email and you can reschedule.  We do not want anyone driving during unsafe conditions. 


Please let us know if you have any questions!


Nikki