Make-up Lesson Policy
We realize that students occasionally have to cancel a lesson so to simplify the process of rescheduling, we have set up the online scheduler to book make-up lessons: http://www.raynhamstables.com/online-lesson-scheduling.html. It is the responsibility of the student to book their make-up lesson by the end of the school year. All make-up lessons expire at the end of June.
We are aware that it can be difficult to find a make-up, especially during the busy spring and fall months, so please do not cancel unnecessarily. Spaces to book a make-up are made available by other students cancelling, please be courteous and PROVIDE AS MUCH NOTICE AS POSSIBLE IF YOU ARE GOING TO MISS A CLASS so we can open your space on the scheduler. Also be aware that the opportunity to make-up a class simply may not occur for you, a make-up lesson is something we HOPE will be available; it is not something we can guarantee will happen.
Make-up Lesson Details:
- Students must provide at least 24 hours notice of cancellation, preferably via email, to receive a make-up lesson. Notice must be given to Nikki, NOT verbally to your instructor.
- If you cancel a private lesson, we cannot guarantee that there will be a private lesson space available so you may be required to do your make-up in a group lesson instead.
- Make-ups are only available to students currently enrolled in lessons. If you stop taking lessons for a session, any missed classes are no longer available to be made up.
- Make-up lessons are non-transferable and cannot be deducted off the next session fees.
In the unlikely event that Raynham Stables has to cancel a class, we will ensure that you are able to make-up the lesson. |
|